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This is BEST

BEST Workshops

Based on the suggested work shops topics from the seminar – four one day workshops was held during the autumn of 2011. The goal of the work shops is to create an arena where experts in a certain field can meet and spend a whole day exchanging ideas & experiences.The workshops in 2011 was held in Copenhagen, Helsinki, Oslo and Stockholm and covered the topics:

  1. Developing the PT Network
  2. The use of soft data & hard facts. How to implement databases and reporting solutions?
  3. Customer segmentation
  4. New business models in public transport

At the work shops participants discussed the current situation in each city and common challenges on the basis of presentations made by each participating city. Normally between 10 and 20 persons attended at each of the workshops.